
Scaling PPC revenue by 344% for garden retailer Sarah Raven
Our work for Sarah Raven cleaned up at industry awards in 2021/22.
Winning 2 UK Search Awards, a European Search Award, Silver Medal at the Global Search awards, Best Paid Search campaign at The Drum Digital Advertising Awards and Best B2C campaign at the Drum Search Awards.
-
344%
INCREASE IN SEARCH & SHOPPING REVENUE
-
-15%
REDUCTION IN COST PER ORDER
-
49%
ROAS INCREASE

Objectives
- Grow PPC and Shopping YoY revenue by 10%
- Increase new customer acquisition by 15%
- Reactivate dormant customer accounts
- Increase incremental spend
Strategy
As the products are living/perishable, seasonal targeting was required. A comprehensive keyword strategy with 20,000+ keywords was required for an ever-changing inventory.
We used a multi-tiered approach for reaching new customers – using existing audience segments to reach high-value multi-buyers, and created additional tiers of communication for instant converters, slow converters and in-market.
All products with keywords researched, however volume of terms required meant effective management would prove tough and a number would fall under the “limited search volume” category.
Therefore we built specific campaigns:
- Historical top-performing products, scheduled to run at peak purchasing times.
- Overarching generic keywords covering common search terms.
- Dynamic search ads covering niche products, generating impressive results on products that weren’t previously identified.
We built two bespoke tools to assist with this project; a share of voice (SOV) tool and a bespoke crawler. Our unique share of voice tool tracked SOV for both organic and PPC visibility which enabled us to react to the data collected.
The SOV tool also highlights areas where Organic Search visibility is low compared to competition, which again can assist us in our targeting strategy.
Interested in how we support brands in the Home & Garden sector? Explore our Home & Garden marketing services.

Results
We increased site revenue by 69%.
Increased new customer acquisition by 189%
Paid Media % of site revenue grew from 6.6% to 27.2% (vs. target of 18%).
Incremental spend per customer increased by 26% (vs. target of 15%).
Andrew Shapin - Chairman, Sarah Raven“We are delighted with the work that Honcho has done, and their results speak for themselves. We would have no hesitation in working with Honcho again and would definitely recommend them to others.”
Looking for an award winning UK PPC agency?
See how our award-winning campaigns have delivered measurable growth across ecommerce, automotive and B2B.
Explore More Case Studies
-
Riverside Garden Centre
Paid Search, Shopping
Tripling Black Friday sales for the UK's largest Weber BBQ reseller
VIEW CASE STUDY
Ready to grow your business?
Tell us about your brand and we'll show you exactly where the biggest search opportunities are — and how we'd go after them.
Get in touch
Our Search Marketing Services
-
Paid Search
Turn high-intent search demand into revenue through expertly optimised PPC campaigns.
PPC SERVICES -
Digital PR
Build authoritative media signals that support rankings and brand trust.
DIGITAL PR SERVICES
Latest Blogs & Articles
-
Organic click share is rising. But search value is becoming harder to measure
For most of 2026, the dominant story in search has been that AI is taking over and traditional search is losing relevance. I have never...Read Article → -
ChatGPT Is Building Its Own Version of Google Search Console. Here's What Brands Should Do Now
OpenAI is reportedly building a dashboard that would let brands claim their business in ChatGPT and see how often it mentions them. It isn't live...Read Article → -
Ads in Google's AI Mode Are Coming to the UK. Here's How to Get Ready
Google is expanding ads in AI Mode to ten more countries, with the UK planned before the end of 2026. Your existing Search, Shopping and...Read Article → -
AI Overviews Now Appear on 88% of Commercial Keywords. Here's What That Means for Ecommerce Brands
New Semrush research shows Google's AI Overviews now appear on 88% of tracked commercial keywords, and 85% in ecommerce. These are the searches where people...Read Article → -
Consumers Are Using AI More, But Trusting It Less. What Does That Mean for Marketing?
AI adoption is accelerating, but consumer confidence is moving in the opposite direction. For brands investing heavily in AI, the challenge is no longer simply...Read Article → -
B2B SEO in 2026: Why Thought Leadership and Search Now Go Together
SEO is still one of the highest-returning channels available to B2B marketers, but the way it earns that return has changed. Industry benchmarking from First...Read Article →
